Refund policy
The Poshidora Guarantee
Made-to-Order Quality Every Poshidora item is custom-printed and made specifically for you when you place your order, allowing us to focus on quality, reduce waste, and deliver designs with intention. Because of this custom nature, we cannot offer returns or exchanges for personal preference, incorrect size choices, or buyer's remorse. Please double-check your selection before confirming your order!
Note: Due to the custom fabric printing process, colors may vary slightly from what appears on screen.
Damaged or Defective Items? We’ve Got You Covered. We stand by the quality of our products. If your order arrives damaged, defective, or with a manufacturing error, we will make it right—completely free of charge.
How to Report an Issue:
- Contact Us: Email us at poshidora@icloud.com within 7 days of delivery.
- Include Details: Please include your Order Number and a clear photo of the issue.
- The Fix: Once reviewed, we will send you a free replacement or issue a full refund. (In most cases, you won't even need to ship the damaged item back to us!)
- A Note on Colors Because our designs are printed onto fabric, minor variations in color, texture, or placement may occur compared to what you see on a glowing screen. These are normal traits of the custom printing process and are not considered defects.
Refund Processing If a refund is approved, it will be automatically applied to your original method of payment. Please allow 5–10 business days for your bank or credit card company to process the funds.